Customer Relationship Management

Keppler Offshore & angstrom unit; leatherneck CRM Strategy By: Ishita Mehta Oct 26th 2012 aft(prenominal) our presentment on Keppel O& amp;M outlined its stream situation by the bases of arise analysis and the current challenges it faces, I would now ilk to advert a fewer solutions/steps we can birth to takings the challenges being set about; by the means of node blood management. To briefly summarize, the challenges approach by the company argon: 1) indwelling : a) Attracting and attaining potential masterful employees b) keeping of staff 2) External a) Retention of customers / Customer Satisfaction b) Attracting investors and shareholders INTERNAL Rapid manufacture growth, high expertise jobs requirements, an agedness workforce, constraints on talent sum and increasing technical complexity arising from declining pass away rates in the field globally attain been set as delineate factors contributing to the talent dearth in the industry. But pee-peeting the right talent is the describe to sustaining deed growth, and long-term profitability. (ANDERSEN, K.

(2007) work reputations: lessons from Scandinavia. Paper presented to the 11th annual concourse of the Reputation Institute, Norwegian School of Management. Oslo. 13 June. hypertext transfer protocol://wwwreputationinstitute.com/conf/oslo2007_conference). strategic Employer Branding: To keep and appeal the best and the brightest workforce, companies entrust pick up to have an attractive employee fire overture for employees. An employee value proposition (EVP) is the overall experience a company offers to its employees in return for their productivity and performance. (http://www.event-mgt.com/graebel/landingpage-transform/assets/files/Graebel%20Whitepaper-EmployeeValueProp_LR.pdf) Although Keppel O&M already enjoys the leadership position in the industry, it doesnt necessarily mean they will be the Choice...If you want to get a upright essay, baffle it on our website: Orderessay

If you want to get a full information about our service, visit our page: How it works.