Remington Peckinpaw Davis, (RPD) is a trading company founded by Sam Remington over 35 years ago. RPD has been faced with change magnitude competition with the internet changing the face of investment. To be much competitive, RPD has begun the process of updating their products and services to help enhancing their bottom line. RPD has create a strategic implementation plan known as eRPD, the companys entry into online trading (University of Phoenix, 2009).
Describe the government agency
Issue and Opportunity Identification
The information ga on that pointd from the RPD scenario has provided an opportunity to uprise up with several key issues and opportunities. Based on the scenario, there are specific events that lead up to the issues facing RPD. The archetypical event involves an article found in the Finance passage Journal claiming that Remington Peckinpaw Davis eRPD beset by glitches. Customers claim massive errors (University of Phoenix, 2009). The bite event deals with eRPD nodes filing complaints with the Securities and Exchange Commission (SEC) about at sea assets because of not being able to log-in due to eRPD having computer hardware failure. This forced the brokerage firm to pay-out $1.7 million in modify to the customers who filed the complaints (University of Phoenix, 2009).
Finally, when the eRPD customer bulletin boards were reviewed, it reflected a steady flow of customer complaints. These complaints pertained to eRPDs lengthy lag times in opening accounts, noncontinuous and inaccurate confirmations of trades, and errors in account information, tracking, and recording (University of Phoenix, 2009).
Stakeholder Perspectives/Ethical Dilemmas
at that place are several internal and external stakeholders that were identified in the RPD scenario. Each of these stakeholders was faced with their individual ethical dilemmas. Stakeholders are those change by the outlet negatively, positively, or those who can affect the outcome of a...If you want to get a full essay, order it on our website: Orderessay
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